FMCG Company

The program definitely helped to bring discipline in the territory and sales management, which was one of the most critical points to achieve: Permanent Journey Plan in place for quality of customer conversions; Structure and Quality content of Sales reports, including secondary sales;

Use of internal SalesForce tool; Value Selling Kit introduced and used; Overall seriousness and reactivity to queries and requests (reply to emails; return phone calls, sense of urgency) – The program also helped the RSMs to increase their level and sense of responsibilities as managers of teams: Importance and quality of Field joint visits; Importance and quality of structured team business reviews; Increased strategic mindset in the quantity, quality and direction of efforts dedicated by themselves/their teams – Overall the program has enabled higher level of awareness, trust and confidence among the teams and with external stakeholders – Improvement also lately happened in the area of Distribution strategy and management.

Hospitality company

Thank you for such a wonderful day workshop. It has jogged the memory and has prepared me for future business. The workshop helped in making a structured sales approach.

The points which really stood out –

• To understand the background of the company inside out.
• Business Prospect of the call
• Structured sales approach

We know that we have an edge in comparison of our competitors ( guest still turns towards us whenever there is an important event) still in changing scenario we need to learn new sales style. Thanks once again and looking forward for another day of learning.

Engineering and Projects Company

Below are my views, after concluding the review at Chennai and Bangalore.

• End user visits have increased, specially in AP and down south of Tamil Nadu.
• The prospect management efforts are helping them to understand as where to put their efforts inorder to generate business on a sustainable basis.
• Sales people have started probing more about the requirements and opportunities, resulting in knowing more about application, processes.
• Weekly visit plans have become effective and number of visits have increased in last two months – barring few sales personal.
• Becoming more confident about speaking & detailing the business.

Building Materials

At the outset thank you very much for the personnel engagement to coach me. I’m really thankful for your valuable guidance and support in enhancing my skill towards lead-ship qualities.

And will still work and improve upon below activities

• Delegation Ability
• Bring Focus in the team on daily sales activity
• Making team to take more responsibilities in time without getting into fire fighting
• Take initiative to reach out the team to understand their situations
• Improve the review mechanism .

And will make sure

• Will Patient and Persistent in my approaches.
• Making them feel fearless and work towards growth of the organization.

Building Materials

Congrats to you and your team on winning deals.

Thanks to you , your team and Mr. Dinkar on making this end user engagement a successful activity and today we cherished the success story shared by ______ on project won (M/s. _______). It’s a great feeling and satisfaction when we win such projects from competition. We will hear such wins on consistence basis and making it has an habit with each and every sales team member.

I am really happy to see the changes happening within you after our feedbacks in last 3 months. You are able to control your outburst (frustration) in common forum with the team and trying to communicate individually with each member and also allowing time to think and discuss for yourself. This really helps you and your team member to come on common ground. We also wanted you to improve on encouraging your team member and appreciate them for smallest of their performance. In simple terms, Talk positive and use such words in every discussion and be always a support to your team member than a task master.

Now that we have set a great expectation with customers it is even more important for us to know on how do we communicate with customer, internally and with channel partners on commitments Vs deliverables. As discussed I will be part of the program to help you and your team in providing timely help and guidance to handle the situation through proper written communication.

Hospitality Company

Thanks for the encouraging words. It has indeed helped.

The good things which are happening are

• Call rates have gone up
• Focus on new calls per day
• Data collection is becoming better
• Thank you mails are streamlined
• Lately – calls for next day have been started.

Things to be done better

• Calling to be made better on gold and platinum accounts
• More joint calls between hotel manager n sales person
• Better control over the existing accounts.

From my side, I am spending more time

• Daily interaction with individuals
• Continue to do reviews on new sign ups and lost accounts
• Continue to guide them about the progress on adding prospects.
• Pushing for addition of new accounts to the list

Healthcare Company

We thank you for your immense contribution to building a strong sales team & processes in the company.

FMCG

Many thanks for your message and for your engagement with us over the full 6-month period, which was fruitful for all levels of the organisation.Cheers,